Contact information

Find Alva’s contact information and addresses below.

Customer service

Open Mon-Fri 8-17
014 366 4010

We can help you with:

  • Electricity, heating and water service contracts
  • Change of address
  • Billing related to electricity distribution, district heating and water services
  • Inquiries about new electricity, heating and water connections

Oma Alva

Oma Alva gives you access to your contracts and contact information 24/7, whenever you need it.

Addresses

Visiting address

Paperitehtaankatu 9, 40100 Jyväskylä
Please note that Alva does not have a customer service office.

Post addresses

Alva-yhtiöt Oy, Alva Sähköverkko Oy
PL 4, 40101 Jyväskylä

Alva-yhtiöt Oy / verkot
PL 410, 40101 Jyväskylä

Jyväskylän Voima Oy
Keljonrannantie 276
40530 Jyväskylä

Viitaniemen pintavesilaitos
Eeronkatu 12
40720 Jyväskylä

Alva Viitasaari , c/o Alva-yhtiöt Oy
PL 4, 40101 Jyväskylä

Billing addresses

You can find our e-invoice addresses in the link below. (in Finnish)